Reviews

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Dale Karlson, Ph.D.

Oct 26, 2024

We’ve had the pleasure of working with Jerrita Roark across a variety of real estate needs, including property management, property sales, and new purchases. Every interaction with Jerrita has been marked by an exceptional level of professionalism, expertise, and attention to detail. She consistently takes the time to understand our goals and needs, making each transaction smooth and successful. Jerrita and her colleagues are highly knowledgeable about the market, always providing valuable insights and guidance that help us make informed decisions. They have been proactive and communicative every step of the way, addressing any questions or concerns with patience and clarity. Whether navigating complex negotiations or handling routine property management matters, Jerrita and her team have proven themselves to be reliable, trustworthy partners. Thanks to her dedication and skill, we’ve achieved positive outcomes in every endeavor, and we have complete confidence in her abilities. We highly recommend Jerrita for any real estate needs, as her commitment to client satisfaction truly sets her apart. We look forward to future opportunities to work with Jerrita and her outstanding team.

Judith and Stephen Carter

Oct 27, 2024

We were extremely pleased with Jerrita handling our cabin in the rental program and that made the selection of selling agent an easy choice! For our vacation rental, working with Jerrita was always a pleasure and we found her experience and professional knowledge to be beyond reproach. Always a joy to work with! When we decided to sell the choice of realtor was easy. For a remote owner the process of selling can be difficult and confusing, but she explained every step of the way and calmed any concerns we had. Thanks again Jerrita!

Deborah Ann Flayhart

Oct 30, 2024

Working with Jerrita Roark has been a pleasure. She helped me with my house purchase and eventually the sale of my property. Her knowledge, professionalism, and her dedication to her clients is matchless. My house was in the rental pool. If there was an issue it was quickly fixed because she knows who to contact to fix anything. I spent 4 months during Covid at my A frame and anything I need she was right there for me . I had frozen pipes last New Years Eve with renters in the house. She went above and beyond to try to resolve the issue late in the day. When the plumber couldn’t get the issue resolved she acted quickly to move the tenants to another property. Who does that on a holiday? Jerrita Roark! During the sale process again, UNBELIEVABLE attention focused on a quick sale, 41/2 days with multiple offers. Both the purchase and the sales transactions were seamless. Without hesitation I would recommend Jerrita to anyone wanting the finest service and customer satisfaction!

Alan Barach & Sarah Bradley

Nov 4, 2024

April was great! She was attentive, patient, available and hard working through every step of the process! I wouldn't hesitate to recommend her for anyone searching for a home in the area.

Thomas Mitchell

Jan 9, 2025

April helped us buy our wonderful mountain home. Her knowledge of the regional real-estate market was invaluable in producing a successful outcome. April's outstanding communication skills kept us informed and in the loop at each step of this journey. April's personalized approach included taking the time to understand our preferences and lifestyle, which included the accessibility requirements of a house to better accommodate our wheelchair bound daughter. April demonstrated the epitome of professionalism and hard work, often calling us or responding to our calls well after "working hours" to help us better understand our options in the decision making process. April's deep network of qualified contractors and county workers was very helpful in understanding issues with our house and determining the estimated cost to address such issues so that we went into this endeavor with our eyes open. We truly appreciated April's genuine care and support throughout this process and highly recommend her to anyone going on this same journey.

Christina Cockey

Mar 4, 2025

Absolutely thrilled with the exceptional experience we we had with April to sell our cabin in Ashe County! From start to finish, she was professional, knowledgeable, and went above and beyond to ensure the entire process was smooth and stress-free. April's extensive knowledge and experience in the local market truly set her apart. She not only understood the intricacies of the Ashe County area but also used her expertise to guide us in making the best decisions throughout the entire process. Her advice on pricing, marketing, and listing our cabin was invaluable, and it made a huge difference in securing an offer quickly and for a price that exceeded our expectations. What stood out the most was how April always put our needs first. She took the time to help us navigate important decisions and was incredibly responsive. Her attention to detail and dedication to getting us the best deal was truly impressive. We felt like we were her top priority the entire time. If you’re looking to buy or sell in the Western NC area, especially in beautiful Ashe County, we highly recommend April. Her professionalism, expertise, and personal touch made all the difference. Thank you, April!